Reported Satisfaction With Resolution of Technical Difficulties of Windows-Based Software

Unfortunately, the software vendor that rated most poorly on the reliability and stability scales also scored lowest with regards to user satisfaction with problem resolution on the part of the software vendor.

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Software Reported Usage Rate of Windows Software Satisfaction With Problem Resolution Rated as "Extremely Dissatisfied" Satisfaction With Problem Resolution Rated as "Somewhat Dissatisfied" Satisfaction With Problem Resolution Rated as  "Adequate But Not Highly Satisfied" Satisfaction With Problem Resolution Rated as "Extremely Satisfied"
CBORD 2/4

(50%)

- - 1/2

(50%)

(only 1 of two Windows version users gave a rating for this question)

-
Computrition 2/4

(50%)

1/2

(50%)

1/2

(50%)

- -
FoodPerfect version 2.1 - - - - -
Food Smart version 5 (Sasquatch Software) 1/1

(100%)

- - - 1/1

(100%)

NDS (Nutrition Data System, University of Minnesota) 1/1

(100%)

- - - 1/1

(100%)

Nutritionist Pro (First DataBank) 1/1

(100%)

-

(survey respondent did not give a rating for this question)

- - -
NutriVision (Component of HealthVision) - - - - -
ProNutra 1/1

(100%)

- - - 1/1

(100%)

 

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