First Name: 
 
 
 

Last Name: 
 
 
 

E-mail Address: 
 

Survey Questions

1. Which company’s software does your organization use for nutrition care and/or foodservice operations management?  (Please select only one choice.  If your organization uses more than one company’s software, please complete a separate survey for each company.)

CBORD

Computrition

GeriMenu

medDIETARY/MEDITECH

Momentum/Momentus

Vision

Other (please specify)

2. For which functional areas of nutrition/foodservice management is this company’s software being used in your organization?  (Please check all that apply.)

Diet office management.

Nutrition assessment, screening, or counseling.

Food production management.

Inventory management.

Procurement functions.

Other functions (please specify)

3. What type of “user” would you classify yourself as?  (Please check all that apply.)

Occasional user.

Frequent user.

System administrator.

4. Are you using the Windows version of this company’s software?

Yes

No

5. If you are not using the Windows version of the software, please check all reasons why your organization has not moved to the Windows version.

Data from the non-Windows version is incompatible with the Windows version, requiring all or most of the data to be manually re-entered.

Have not had time to make the switch.

Have not had the necessary staff/financial resources required to make the switch.

Waiting for issues with bugs and software instability (crashes) we have heard about, to be resolved before making the switch.

Other reasons (please specify).

6. If you are using the Windows version of this company’s software, how would you rate the reliability of the Windows software (where “reliability” is defined as the relative absence or presence of “bugs” that cause software errors but not crashes of the program)?

Extremely unreliable.

Somewhat unreliable.

Adequate but not bug-free.

Extremely reliable.

7. If you are using the Windows version of this company’s software, how would you rate the stability of the Windows software (where “stability” is defined as the relative frequency of “crashes” or “freeze-ups” of the program)?

Extremely unstable.

Somewhat unstable.

Adequate but not completely stable.

Extremely stable.

8. If you have experienced problems with the reliability or stability of this company’s Windows software, how would you rate your satisfaction with the speed and quality of support received in resolving these issues?

Extremely dissatisfied.

Somewhat dissatisfied.

Adequate but not highly satisfied.

Extremely satisfied.

9. How would you rate your overall satisfaction with this company’s Windows software?

Extremely dissatisfied.

Somewhat dissatisfied.

Adequate but not highly satisfied.

Extremely satisfied.

Thank you for taking the time to complete this survey!  Please click on the "Submit" button below.